I. Definitions

The terms used herein have the following meaning:

1.1. Customer - a natural person, legal person or organizational unit without legal personality, the special provisions confer legal capacity, which makes orders in the Shop;

1.2. The Civil Code - Act of 23 April 1964. (Journal of Laws No. 16, pos. 93, as amended.);

1.3. Regulations - these Regulations provide electronic services within the online ROTORACER Shop;

1.4. Online Shop (Shop) - Internet service available at through which the Customer may in particular make Orders;

1.5. Goods - products presented in the Online Shop;

1.6. Sales Contract - a contract sale of Goods within the meaning of the Civil Code, concluded between ROTORACER and the Customer, which is entered using the Internet Shop service;

1.7. The Law on Consumer Rights - Law of 30 May 2014. Consumer Rights (Journal of Laws of 2014. Pos. 827);

1.8. The Act on electronic services - the Act of 18 July 2002. On electronic services (Dz. U. No. 144, item. 1204, as amended.);

1.9. Order - the Customer's aimed directly to the conclusion of the Sales Agreement, specifying in particular the type and number of the Goods.

II. General provisions

2.1. These Regulations defines the rules for the use of the online store available at:

2.2. These Regulations are the rules referred to in Article. 8 of the Act on electronic services.

2.3. Online store operating at, is run by the ROTORACER Ltd.

2.4. The Regulations define in particular:

a) rules for the registration and use of the account within the online Shop;

b) the terms and conditions for electronic booking available in the online Shop;

c) the terms and conditions of the electronic procurement in the online Shop;

d) the rules of contract of sale with the use of the services provided in the Online Shop.

2.5. Using the online Shop is possible provided that the ICT system used by the Customer following minimum technical requirements:

a) Internet browser

b) Web browser

c) Proper screen resolution

2.6. In order to use the online Shop, the Customer should themselves have the access to a computer or a mobile device with the access to the Internet.

2.7 Customers can get access to these Rules at any time via a link found on the main site ROTORACER, download it and/or make a printout.

2.8. Information about the Goods quoted on the website store, and in particular their descriptions, technical and performance characteristics and price, are an invitation to contract, within the meaning of art. 71 of the Civil Code.

III. Rules for the use of the Internet Shop

3.1. To start using the Online Shop, you should register yourself.

3.2. Register by completing and accepting the registration form is available on the main site of the Shop.

3.3. The conditions of registration, you agree to the content of the Regulations and provide personal information marked as mandatory.

3.4. ROTORACER may deprive the Customer the rights to use the Online Shop, and may limit its access to the part or all of the resources of the Online Shop with immediate effect, in the case when the Customer has broken the Rules;

a) gave untrue, inaccurate or outdated, misleading data during the registration process or violates the rights of third parties,

b) committed through the online Shop violation of personal rights of third parties, in particular the personal rights of the other Customers of Online Shop;

c) committed other behaviors that are considered by ROTORACER for behavior inconsistent with applicable law or general principles of using the Internet or detrimental to the good name of ROTORACER.

3.5. A person who has been deprived of the rights to use the Online Shop can not register again without prior consent of ROTORACER.

3.6. In order to ensure the safety of transmission of messages and data in connection with the delivered services within the Sites, Online Shop takes technical and organizational measures appropriate to the seriousness of the safety of services, in particular measures to prevent acquisition and modification by unauthorized personal data transmitted over the Internet.

3.7. The Customer is obliged in particular to:

a) not and may not content prohibited by law, for example content violent, defamatory or violating personal rights and other rights of third parties,

b) use the Online Shop without disrupting its functioning, in particular through the use of specific software or devices,

c) refrain from actions such as sending or posting within the Online Store unsolicited commercial (spam)

d) use the Online Shop without major inconvenience to other customers and to ROTORACER,

e) the use of any content contained in the Online Shop only for personal use, ie. is committed to not copy content such as descriptions, videos and photos on products and store.

f) use the Online Shop in accordance with the rules in force with the Law, the provisions of the Rules, as well as with the general principles of using the Internet.

IV. The procedure for conclusion of the Sales Agreement

4.1. In order to conclude the Agreement sales through Online Store, go to the website, make your choice, eg. the model, color, variant, etc., taking technical steps based on the client displays messages and information available on the website.

4.2. The choice of the Goods ordered by the customer is made by adding them to the shopping cart.

4.3. When submitting Orders - until you press the "Order" - The customer can modify the input data and the selection of the Goods. To do this, follow the prompts Customer communications and information available on the site.

4.4. After administration of the Customer Online Shop enjoying all the necessary data, you will see a summary of complex orders. Summary of complex Orders will include information on:

a) the object of the contract,

b) the unit and total price of the products or services, including delivery costs and additional costs (if any)

c) chosen method of payment,

d) the method of delivery,

e) time of delivery.

4.5. In order to make Orders, it is necessary to make the acceptance of the Regulations, to provide personal information marked as mandatory and pressing the "Orders from the obligation to pay."

4.6. making an Order is a declaration of intention to conclude the ROTORACER Sale Agreement, in accordance with the Regulations. 1

4.7. After placing orders, the customer receives an e-mail titled containing the final confirmation of all the essential elements of contracts.

4.8. Agreement shall be treated as concluded from the moment of receipt of the e-mail referred to above.

4.9. The sales agreement is in Polish, for complying with the Regulations.

V. Delivery

5.1. Shipping of ordered Goods is carried out within 24 hours from the date the correct record of a payment. Shipping the Goods takes place on weekdays (Monday-Friday, between 10:00-18:00).

5.2. Delivery costs are indicated in the time of procurement.

5.3. Shipping options:

Polish Post:

Registered priority letter: 5 euro. If your order is made before 1 P.M. it is sent the same day via air mail.

Time of delivery depends on your country.

Europe: 3-9 days

Rest of the world: 3-12 days

5.4. Shop is not responsible for delays in delivery of the Goods due to causes of companies involved in the delivery.

5.5. The contract of sale of Goods by sending client to the e-mail confirmation of orders and specifications.

5.6. At the request of the business, which will give the necessary data invoices with VAT 0% (reverse charge).

VI. Prices and payment methods

6.1. Commodity prices are given in Euro currency and include all components, including VAT (with distinction from the rate), customs and any other ingredients.

6.2. The customer can pay the price:

a) transfer to the bank account number 83 2490 0005 0000 4600 8425 0998 - only for Euro currency

b) PayPal - via our site or directly: - with a number of an order in a title.

6.3. If you choose direct payment, the necessary details of your credit / debit card are stored by our shop platform: Shoplo.

All direct payments handled by our shop and its e-commerce platform comply with the principles of the PCI-DSS managed by the PCI Security Standards Council, which is a joint venture brands such as like Visa, MasterCard, American Express and Discover.

This ensures safe handling of payment cards in our Shop.

Payments Shoplo supports Blue Media.

Payments supports

The system accepts the following credit cards:


Visa Electron


MasterCard Electronic


VII. Right of withdrawal

7.1. The customer has the right to withdraw from this contract within 14 days of purchase meals without giving any reason.

7.2. The deadline to withdraw from the contract will expire after 14 days from the date of purchase.

7.3. To exercise the right of withdrawal, the customer must inform the shop of his decision to withdraw from this contract by an unequivocal statement (eg a letter sent by mail or e-mail) and send returned / exchanged Goods intact at their own expense.

7.4. The customer can use the model withdrawal form or notify store e-mail.

7.5. To keep the deadline for withdrawal, it is enough to send you information on exercising the right of withdrawal from the contract before the deadline for withdrawal.

7.6. Effects of withdrawal

7.7. In the case of termination of this Agreement store returns Cost of Goods. Reimbursement does not cover costs resulting from the Customer's delivery method Goods.

7.8. Shop shall return no later than 14 days from the date of receipt of the returned Goods and prior written information to recover.

7.9. Refunds will be made by PayPal.

Refunds reaches the customer within 1-2 days.

7.10. Shop is not responsible for the practice of charging commissions by payment systems of PayPal and delays in the implementation of the transfer.

VIII. Complaints about the Goods

8.1. ROTORACER as the seller is liable to the Client who is a consumer within the meaning of art. 22 of the Civil Code, under the warranty for defects to the extent specified in the Civil Code, in particular Article. 556 and Art. 556 [1] - 556 [3] of the Civil Code.

8.2. Claims arising from a breach of the rights guaranteed by law the Customer or under these Regulations should be addressed to: ROTORACER obligated to consider every complaint within 14 days of receipt of the message, and if it was not possible to inform the customer in that period, when the complaint will be dealt with.

8.3. ROTORACER is a manufacturer of the following goods:

a) RR210 - means for frame and the frame bearing the name "RR210" or "ROTORACER".

ROTORACER is not the manufacturer of other goods. present in the store. This means that the liability for the guarantee under the conditions and for the period specified on the right to the manufacturer's website bears the manufacturer. If the warranty terms provide for such a possibility, you may submit your claim under warranty directly authorized service Producer.

ROTORACER only accepts complaints Goods resulting from the negligence of their own, for example. Goods incomplete, broken from the beginning, not caused by the fault of the customer.

8.4. In cases arising from the Customer's fault, such as:

a) improper use of the Goods, eg. in terms of precipitation (eg. rain, snow)

b) incorrect preparation of the Goods for use, for example. unskillful soldering, connecting wires causing burning or storage of the Goods

c) damage resulting from the customer, eg. in case of a fall to the ground

d) other conscious or unconscious actions (resulting from ignorance in the field of modeling), leading to equipment damage

The store does not take into account the complaint.

IX. Complaints in the provision of electronic services

9.1. ROTORACER takes action to ensure full proper operation of the Shop, to the extent it results from the current technical knowledge and undertakes to remove within a reasonable time any irregularities reported by the Customer in cooperation with Shoplo platform.

9.2. The Customer is obliged to immediately notify ROTORACER any irregularities or interruptions of functions in the Shop.

9.3. Irregularities relating to the functions of the Shop can be send by e-mail to: or by using the contact form.

9.4. In the complaint, Customer should provide their name, mailing address, nature and date of irregularities related to the functioning of the Store.

9.5. ROTORACER is obligated to consider any complaints within 14 days, and if it is not possible to inform the Customer in that period, when the complaint will be dealt with.

X. Protection of Personal Data

10.1. Personal data necessary for carrying out the process of mail-order sales of goods are used by the store in accordance with the Act of 29 August 1997 on the Protection of Personal Data (Unified text: Journal of Laws of 2014, item 1182 with amendments).

10.2. Personal data are not shared with any unrelated business ROTORACER Shop and serve only to implement and support customer orders and provide them with information regarding the offer. Information about the delivery address, contact telephone number and e-mail address are provided to the ROTORACER company and delivery firms in purpose to make quick and efficient delivery of the Goods.

10.3. The Customer has the right to inspect their personal data, to correct them and demand to cease their use.

XI. Final Provisions

10.1. Settlement of any disputes arising between ROTORACER a client who is a consumer within the meaning of art. 22 [1] of the Civil Code, is subject to the relevant courts in accordance with the relevant provisions of the Code of Civil Procedure.

10.2. Settlement of any disputes arising between ROTORACER a client who is not a consumer within the meaning of art. 22 [1] of the Civil Code of the Civil Code, it is subject to the competent court for the Shop headquarters.

10.3. In matters not regulated herein shall be governed by the Civil Code, the provisions of the Act on electronic services and other relevant provisions of the British law.

10.4. The Shop does not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

10.5. Customer agrees that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

10.6. In no case shall ROTORACER LTD., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

10.7. The Customer agrees to indemnify, defend and hold harmless ROTORACER LTD. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

All information available on the website (photos and descriptions of products and movies) are owned ROTORACER and forbidden to copy and reproduce without the knowledge and consent of ROTORACER.